{"id":12,"date":"2016-01-21T11:20:33","date_gmt":"2016-01-21T19:20:33","guid":{"rendered":"http:\/\/localhost:8888\/shinebritecleans\/?page_id=12"},"modified":"2023-02-08T13:50:23","modified_gmt":"2023-02-08T21:50:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/shinebritecleans.com\/es\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<!--themify_builder_content-->\n<div id=\"themify_builder_content-12\" data-postid=\"12\" class=\"themify_builder_content themify_builder_content-12 themify_builder tf_clear\">\n                    <div  data-css_id=\"cscd768\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_cscd768 tb_first tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_tmqr003 first\">\n                    <!-- module fancy heading -->\n<div  class=\"module module-fancy-heading tb_qsff198\" data-lazy=\"1\">\n        <h1 class=\"fancy-heading\">\n    <span class=\"main-head tf_block\">\n                    Frequently Asked Questions            <\/span>\n\n    \n    <span class=\"sub-head tf_block tf_rel\">\n                    and answers!            <\/span>\n    <\/h1>\n<\/div>\n<!-- \/module fancy heading -->\n<!-- module text -->\n<div  class=\"module module-text tb_c24p972\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <div class=\"category-list\">\n<div id=\"cat-134605\" class=\"category\">\n<h3 class=\"title\" style=\"text-align: left;\">Residential \/ Commercial Cleaning<\/h3>\n<ol class=\"ol-category-links\" style=\"text-align: left;\">\n<li id=\"link-340923\" class=\"iestuff\"><em><a class=\"faq\" href=\"https:\/\/shinebritecleans.com\/es\/faq\/#1\">Do you supply service for a one-time clean, move-out, or special event?<\/a><\/em><\/li>\n<li id=\"link-340845\" class=\"iestuff\"><em><a class=\"faq\" href=\"https:\/\/shinebritecleans.com\/es\/faq\/#2\">How much will it cost?<\/a><\/em><\/li>\n<li id=\"link-340888\" class=\"iestuff\"><em><a class=\"faq\" href=\"https:\/\/shinebritecleans.com\/es\/faq\/#3\">How do I go about paying?<\/a><\/em><\/li>\n<li id=\"link-340850\" class=\"iestuff\"><em><a class=\"faq\" href=\"https:\/\/shinebritecleans.com\/es\/faq\/#4\">Do you have insurance?<\/a><\/em><\/li>\n<li id=\"link-340849\" class=\"iestuff\"><em><a class=\"faq\" href=\"https:\/\/shinebritecleans.com\/es\/faq\/#5\">Do you provide the cleaning equipment?<\/a><\/em><\/li>\n<li id=\"link-340917\" class=\"iestuff\"><em><a class=\"faq\" href=\"https:\/\/shinebritecleans.com\/es\/faq\/#6\">Is the initial assessment free and how long will it take?<\/a><\/em><\/li>\n<li id=\"link-340866\" class=\"iestuff\"><em><a class=\"faq\" href=\"https:\/\/shinebritecleans.com\/es\/faq\/#7\">How often should I schedule cleanings? What is typical?<\/a><\/em><\/li>\n<li id=\"link-340855\" class=\"iestuff\"><em><a class=\"faq\" href=\"https:\/\/shinebritecleans.com\/es\/faq\/#8\">Does someone need to be present during the cleaning?<\/a><\/em><\/li>\n<li id=\"link-340846\" class=\"iestuff\"><em><a class=\"faq\" href=\"https:\/\/shinebritecleans.com\/es\/faq\/#9\">Will the cleaner(s) arrive at the same time each visit?<\/a><\/em><\/li>\n<li id=\"link-340858\" class=\"iestuff\"><em><a class=\"faq\" href=\"https:\/\/shinebritecleans.com\/es\/faq\/#10\">Who will be cleaning? One person or a team?<\/a><\/em><\/li>\n<li id=\"link-340853\" class=\"iestuff\"><em><a class=\"faq\" href=\"https:\/\/shinebritecleans.com\/es\/faq\/#11\">Will employees or independent contractors clean my home?<\/a><\/em><\/li>\n<li id=\"link-340894\" class=\"iestuff\"><em><a class=\"faq\" href=\"https:\/\/shinebritecleans.com\/es\/faq\/#12\">If I have a special request, are you able to accommodate?<\/a><\/em><\/li>\n<li id=\"link-340913\" class=\"iestuff\"><em><a class=\"faq\" href=\"https:\/\/shinebritecleans.com\/es\/faq\/#13\">I have allergies, may I see your products before I start service?<\/a><\/em><\/li>\n<\/ol>\n<\/div>\n<\/div>\n<div class=\"category-detailed-list\">\n<div id=\"cat-detail-134605\" class=\"category\">\n<h3 class=\"title\" style=\"text-align: left;\">Residential \/ Commercial Carpet Cleaning<\/h3>\n<ol style=\"text-align: left;\">\n<li><a href=\"#14\">What method do you use for cleaning?<\/a><\/li>\n<li><a href=\"#15\">Do I need to vacuum before the crew arrives?<\/a><\/li>\n<li><a href=\"#16\">What do you consider as an area?<\/a><\/li>\n<li><a href=\"#17\">How long will it take to clean my carpets?<\/a><\/li>\n<li><a href=\"#18\">Do you move furniture?<\/a><\/li>\n<li><a href=\"#19\">How long will it take for my carpet to dry?<\/a><\/li>\n<li><a href=\"#20\">I have heard that cleaning my carpet makes it soil faster. Is this true?<\/a><\/li>\n<li><a href=\"#21\">I have had my carpet cleaned, but the spots have reappeared. What should I do?<\/a><\/li>\n<li><a href=\"#22\">Do you guarantee removal of all spots or stains in the carpet?<\/a><\/li>\n<li><a href=\"#23\">After my carpet was cleaned, it has bubbles or ripples in the carpet. What caused this?<\/a><\/li>\n<li><a href=\"#24\">Will carpet cleaning get rid of fleas in my carpet?<\/a><\/li>\n<li><a href=\"#25\">Why do your prices vary from other carpet cleaners?<\/a><\/li>\n<li><a href=\"#26\">How do you guarantee customer satisfaction?<\/a><\/li>\n<\/ol>\n<h3 style=\"text-align: left;\">Residential \/ Commercial Carpet Protection<\/h3>\n<ol style=\"text-align: left;\">\n<li><a href=\"#27\">Why should I have a protector applied to my cleaned carpets?<\/a><\/li>\n<li><a href=\"#28\">Does carpet come with a protector?<\/a><\/li>\n<li><a href=\"#29\">How does your deodorizer work to remove odors?<\/a><\/li>\n<\/ol>\n<h3 style=\"text-align: left;\">Residential \/ Commercial Upholstery Cleaning<\/h3>\n<ol style=\"text-align: left;\">\n<li><a href=\"#30\">How often do manufacturers recommend professional cleaning?<\/a><\/li>\n<li><a href=\"#31\">How does ShineBrite clean upholstered furniture?<\/a><\/li>\n<li><a href=\"#32\">The tag on my furniture recommends a dry cleaning method. Can ShineBrite clean it?<\/a><\/li>\n<li><a href=\"#33\">What does professional cleaning do to the protective coating I purchased with my upholstered furniture?<\/a><\/li>\n<li><a href=\"#34\">How long will it take my furniture to dry?<\/a><\/li>\n<\/ol>\n<h3 style=\"text-align: left;\">Residential \/ Commercial Tile &amp; Grout Cleaning<\/h3>\n<ol>\n<li style=\"text-align: left;\"><a href=\"#35\">Why should I have my tile &amp; grout cleaned?<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"#36\">How do you clean my tile &amp; grout?<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"#37\">How often should I have my floor cleaned?<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"#38\">How long will it take to have my tile floor cleaned?<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"#39\">Why should I have my grout lines sealed?<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"#40\">How long do I have to stay off the floor after sealant has been applied?<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"#41\">Do I have to use a special floor cleaner if I have the sealant applied?<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"#42\">What is clear seal?<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"#43\">What is color seal?<\/a><\/li>\n<\/ol>\n<\/div>\n<\/div>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"1\" data-css_id=\"734o241\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-1 tb_734o241 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_1iih242 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_jmi2243  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3>Residential \/ Commercial Cleaning<\/h3>    <\/div>\n<\/div>\n<!-- \/module text --><!-- module text -->\n<div  class=\"module module-text tb_61p1244\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">1. Do you supply service for a one-time clean, move-out, or special event?<\/span><\/strong><\/em><\/p><p>A) Due to the high volume of requests for ongoing service we are unable to accommodate one-time, move-out\/in or special event services. \u00a0We would, however, love to add you to our schedule for ongoing service!<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"2\" data-css_id=\"28nk201\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-2 tb_28nk201 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_vqv4202 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_skws202\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><strong><em><span style=\"color: #daa520;\">2. How much will it cost?<\/span><\/em><\/strong><\/p><p>A) Each home and business is unique, so a number of variables are\u00a0considered when pricing. Some of those variables that determine your cost are: \u00a0square footage, number of: \u00a0rooms, bathrooms, residents, pets, type of flooring, special requests, frequency of cleaning etc&#8230;<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"3\" data-css_id=\"jd82704\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-3 tb_jd82704 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_z2cz704 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_80j5704  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><strong><em><span style=\"color: #daa520;\">3. How do I go about paying ?<\/span><\/em><\/strong><\/p><p>A) There are many ways to make a payment.\u00a0\u00a0You may pay by check sent in the envelope provided by our staff at the time of cleaning. \u00a0You also may utilize our online credit card payment system (there will be a 3% processing fee added to your invoice for this service), or you may set up bill pay with your bank and have payment sent directly to us via electronic check on your scheduled cleaning day.<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"4\" data-css_id=\"zet7854\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-4 tb_zet7854 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_25qy854 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_akz2854\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><strong><em><span style=\"color: #daa520;\">4. Do you have insurance ?<\/span><\/em><\/strong><\/p><p>A) \u2028Yes, we are licensed, bonded and fully insured with A rated companies that provide ShineBrite with a comprehensive liability policy and workers&#8217; compensation. We comply with all California standards.<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"5\" data-css_id=\"b71k36\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-5 tb_b71k36 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_h8o636 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_p7uv36\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><strong><em><span style=\"color: #daa520;\">5. Do you provide the cleaning equipment ?<\/span><\/em><\/strong><\/p><p>A) Yes, we provide all cleaning supplies and equipment. In partnering with Waxie Sanitary Products, we provide top-of-the-line equipment and environmentally aware products that meet the most stringent of standards.<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"6\" data-css_id=\"jrya537\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-6 tb_jrya537 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_030p537 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_nc75537\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><strong><em><span style=\"color: #daa520;\">6. Is the initial assessment free and how long will it take?<\/span><\/em><\/strong><\/p><p>A) The initial assessment is FREE.<\/p><p>The assessment is thorough, but generally shouldn&#8217;t take longer than 15\u00a0minutes. Commercial space will normally take longer, depending on the square footage. We encourage you to complete the &#8220;<a href=\"https:\/\/shinebritecleans.com\/es\/service-request\/\">service request form<\/a>.&#8221; This will help us do a better job for you.<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"7\" data-css_id=\"ftas634\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-7 tb_ftas634 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_sy4y634 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_v6ra634\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><strong><span style=\"color: #daa520;\"><em>7. How often should I schedule cleanings? What is typical?<\/em><\/span><\/strong><\/p><p>A) Commercial accounts usually daily, whereas residential accounts depend on your needs, like: long work hours, number of residents, budget and specific health needs. Many choose weekly service with their hectic lives, others bi-monthly and some, due to budget constraints and their own cleaning plan, go with a monthly schedule.<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"8\" data-css_id=\"0the903\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-8 tb_0the903 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_44yl903 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_856l903\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><strong><span style=\"color: #daa520;\"><em>8. Does someone need to be present during the cleaning?<\/em><\/span><\/strong><\/p><p>A) No. The majority of our customers are not present. This proves to be the most convenient and allows the cleaners to work as efficiently as possible. If you choose to be present when we clean that is not a problem.<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"9\" data-css_id=\"u6km336\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-9 tb_u6km336 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_og7h337 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_9gj8337\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><strong><span style=\"color: #daa520;\"><em>9. Will the cleaner(s) arrive at the same time each visit?<\/em><\/span><\/strong><\/p><p>A) Being prompt and keeping the schedule you set during our assessment is important to us. If the cleaner is coming from another account, delays can happen. In such cases, we will communicate with you from the phone information you provide us.<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"10\" data-css_id=\"zrqe135\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-10 tb_zrqe135 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_9ybv135 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_ae0k135\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><strong><span style=\"color: #daa520;\"><em>10. Who will be cleaning? One person or a team ?<\/em><\/span><\/strong><\/p><p>A) This varies and is dependent on the size and needs of each particular account. Typically, one or two ShineBrite team members clean homes. This allows for the highest quality and most organized customized cleaning. Teams are, of course, larger for commercial accounts, whether cleaning retirement communities, private schools, or office complexes. Staffing is maintained to meet our work flow and cleaning schedules.<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"11\" data-css_id=\"00ya771\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-11 tb_00ya771 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_4gqg771 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_1ov9771\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><strong><span style=\"color: #daa520;\"><em>11. Will employees or independent contractors clean my home ?<\/em><\/span><\/strong><\/p><p>A) All cleaners are ShineBrite employees. We pay all mandated payroll deductions through the reputable payroll company: PayChex. Every employee is fully insured and supervised.<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"12\" data-css_id=\"k113369\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-12 tb_k113369 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_7s14370 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_7nve370\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><strong><em><span style=\"color: #daa520;\">12. If I have a special request, are you able to accommodate?<\/span><\/em><\/strong><\/p><p>A) We are flexible to meet your cleaning needs, whether it is extra attention for an upcoming conference or a special guest in your &#8220;in-law&#8221; quarters. Just let us know in advance by emailing us at: <a href=\"mailto:shinebriteclean@gmail.com\">shinebriteclean@gmail.com<\/a> or calling our office at: 510.623.7720 prior to the arrival of our staff. Should your cleaning request be in addition to our standard cleaning package, we will discuss the &#8220;special request&#8221; charge with you.<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"13\" data-css_id=\"ggtp34\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-13 tb_ggtp34 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_t0rl35 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_hdaf35\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><strong><em><span style=\"color: #daa520;\">13. I have allergies, may I see your products before I start service?<\/span><\/em><\/strong><\/p><p>A) Yes you can. During the assessment we would be happy to bring along our products. We also list our products and equipment on the website with links to detailed information about them at: <a href=\"https:\/\/shinebritecleans.com\/es\/products\/\">Products<\/a> and <a href=\"https:\/\/shinebritecleans.com\/es\/products\/equipment\/\">Equipment<\/a>. We can also get you any MSDS (Material Safety Data Sheets) you may need.<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"14\" data-css_id=\"swq5171\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-14 tb_swq5171 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_iqda172 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_613k172  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3>Residential \/ Commercial Carpet Cleaning<\/h3>    <\/div>\n<\/div>\n<!-- \/module text --><!-- module text -->\n<div  class=\"module module-text tb_tkyv172  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">1. What method do you use for cleaning?<\/span><\/strong><\/em><\/p><p>A) The method we use for cleaning is hot water extraction, commonly referred to as steam cleaning.\u00a0 ShineBrite Cleaning Services&#8217; exclusive hot water extraction method removes the toughest, deepest dirt safely and gently.\u00a0 Hot, soft water and a specially formulated cleaning solution are injected deep within the carpet fibers.\u00a0 Then, a powerful suction extracts deep-down dirt, allergens, cleaning solution and 95% of the moisture.\u00a0 It\u2019s the cleaning method most recommended by carpet manufacturers.<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"15\" data-css_id=\"g1ja871\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-15 tb_g1ja871 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_z0yb871 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_jcf0871  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">2. Do I need to vacuum before the crew arrives? <\/span><\/strong><\/em><\/p>\n<p>A) A light vacuuming in the traffic areas is recommended but not required.\u00a0 If needed, the crew can pre-vacuum the area to be cleaned.\u00a0 Also, the equipment is vacuuming the entire time we are cleaning.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"16\" data-css_id=\"q0po302\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-16 tb_q0po302 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_iila302 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_5l8o302  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">3. What do you consider as an area? <\/span><\/strong><\/em><\/p>\n<p>A) Typically, an area is a room that is up to 300 square feet (that is 15 x 20 or approximately the size of a two-car garage). Living room\/dining room combos are considered two areas. Any area over 300 square feet but less than 600 square feet is priced as two areas. Non-standard areas (baths, halls, landings, walk-in-closets, etc.) are priced separately from the standard areas, usually at a lesser price. Please know that these room sizes may vary by location.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"17\" data-css_id=\"zyli370\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-17 tb_zyli370 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_rzp4370 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_camg370  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">4. How long will it take to clean my carpets? <\/span><\/strong><\/em><\/p>\n<p>A) On average, it will take approximately 20 minutes per room. This time can vary greatly depending on the amount of furniture to be moved, how soiled the carpet is, and any necessary spot removal treatments.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"18\" data-css_id=\"4jet572\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-18 tb_4jet572 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_eoj8573 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_u34v573  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">5. Do you move furniture? <\/span><\/strong><\/em><\/p>\n<p>A) Yes. There is no charge to move furniture. We are professionally trained to move your furniture. After the cleaning is completed, we will return it to its rightful place on protective padding as needed. We do suggest you remove items off of your furniture like electronics, plants, lamps and knick-knacks. We will move most furniture that can be safely moved. There are several items we will not move, including: pianos, electronics, china cabinets, beds, dressers with mirrors, pool tables, etc.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"19\" data-css_id=\"ztpo489\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-19 tb_ztpo489 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_9th5489 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_5fzv489  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">6. How long will it take for my carpet to dry? <\/span><\/strong><\/em><\/p>\n<p>A) Dry time is affected by humidity, temperature and air flow to the area. It can take anywhere between 8-24 hours for the carpet to completely dry, depending on the aforementioned variables. Using fans in any rooms cleaned and turning your air conditioning or heating system on, depending on the time of year, can help accelerate drying time. Be sure to leave the protective blocks under furniture legs and any paper used with upholstered items in place until the carpet and\/or furniture is completely dry to avoid any color transfer. You may walk on your carpet immediately after cleaning, but avoid wearing street shoes, as they may re-soil your carpet. We suggest wearing clean rubber soled shoes. Be especially careful when walking from damp, carpeted areas on to non-carpeted areas to avoid slipping.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"20\" data-css_id=\"hntf319\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-20 tb_hntf319 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_dn28319 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_u6tl319  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">7. I have heard that cleaning my carpet makes it soil faster. Is this true? <\/span><\/strong><\/em><\/p>\n<p>A) The problem results from residues being left in the carpet which attract dirt. Usually this is caused by the use of soap in the cleaning process that hasn\u2019t been rinsed out completely. Our specially formulated solution and hot water extraction cleaning process leaves little to no residue behind to attract dirt.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"21\" data-css_id=\"fxvm471\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-21 tb_fxvm471 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_urli471 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_jdl0471  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">8. I have had my carpet cleaned, but the spots have reappeared. What should I do? <\/span><\/strong><\/em><\/p><p>A) Although most spots that are removed from carpet do not reappear, some substances in carpet backing may wick to the surface after cleaning. If this happens, please contact ShineBrite Cleaning Services at<a href=\"tel:5106237720\"> 510-623-7720<\/a> as soon as possible.<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"22\" data-css_id=\"izxx674\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-22 tb_izxx674 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_yh7y674 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_12hm674  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">9. Do you guarantee removal of all spots or stains in the carpet? <\/span><\/strong><\/em><\/p>\n<p>A) We cannot guarantee that we will remove all spots or stains. There are substances that can permanently discolor the carpet fibers. The age of the carpet and the type of carpet fibers also plays a factor in this. The technician will try to determine if this is the case prior to cleaning but they are not always able to determine this before trying to remove the spots.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"23\" data-css_id=\"ljmc488\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-23 tb_ljmc488 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_qufh488 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_u2tj489  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">10. After my carpet was cleaned, it has bubbles or ripples in the carpet. What caused this? <\/span><\/strong><\/em><\/p><p>A) As the carpet dries, these bubbles or ripples should start to lay flat again. Once it is dry they should be virtually unnoticeable. This is usually a sign that the carpet was in need of restretching prior to the cleaning. If these ripples do not go away after it is completely dry, please contact ShineBrite Cleaning Services at<a href=\"tel:5106237720\"> 510-623-7720<\/a> as soon as possible.<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"24\" data-css_id=\"c487405\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-24 tb_c487405 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_3fyv405 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_ku9h405  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">11. Will carpet cleaning get rid of fleas in my carpet? <\/span><\/strong><\/em><\/p>\n<p>A) We cannot guarantee that the cleaning will get rid of all the fleas. We usually recommend that the customer kill the adult fleas first by whichever method they prefer, this is something that a professional exterminator might be able to help with. Please keep in mind that the carpet is not the only place fleas will lay eggs, you might consider having your upholstery treated and cleaned as well as any area rugs or pet beds.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"25\" data-css_id=\"5fkr901\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-25 tb_5fkr901 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_dj4r901 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_usgk901  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">12. Why do your prices vary from other carpet cleaners? <\/span><\/strong><\/em><\/p>\n<p>A) When comparing prices, make sure you ask a lot of questions and please keep a few things in mind. Our price includes treating for spots, moving furniture, and a 10-day satisfaction policy. There are no hidden fees or additional charges. Also, we never sub-contact, so our technicians are always background checked, drug tested and properly trained ShineBrite Cleaning Services\u2019 employees. This is what allows us to stand behind all of our work.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"26\" data-css_id=\"7oxy888\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-26 tb_7oxy888 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_96ld888 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_lbot888  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">13. How do you guarantee customer satisfaction? <\/span><\/strong><\/em><\/p>\n<p>A) We are happy to work with you to correct any situation that may arise. In some cases this can mean spot cleaning specific areas of concern or even completely re-cleaning the area in question. In the end, we\u2019re not satisfied until you are.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"27\" data-css_id=\"ykw2704\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-27 tb_ykw2704 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_6va6705 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_g6j7705  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3>Residential \/ Commercial Carpet Protection<\/h3>    <\/div>\n<\/div>\n<!-- \/module text --><!-- module text -->\n<div  class=\"module module-text tb_4aez705  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">1. Why should I have a protector applied to my cleaned carpets? <\/span><\/strong><\/em><\/p>\n<p>A) As the finishing touch to your thoroughly cleaned carpet and\/or upholstery, specially formulated protector can be professionally applied. These products help carpet and upholstery resist soiling from dry dirt, water- and oil-based spills by wrapping each fiber in a protective coating. This extra layer gives you more time to clean up spots and spills before they soak into the fibers, helping you keep your carpet and upholstery looking its best between professional cleanings. Plus, it makes vacuuming and cleaning up spots easier.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"28\" data-css_id=\"37a2304\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-28 tb_37a2304 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_z3kf304 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_tn7p304  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">2. Does carpet come with a protector? <\/span><\/strong><\/em><\/p>\n<p>A) A dry soil protector comes on most carpet from the manufacturers. This is a wear dated product and is removed over time with every day traffic. Carpet manufacturers recommend that you have this protector reapplied about once a year, and perhaps more often on heavy traffic areas.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"29\" data-css_id=\"c5y7985\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-29 tb_c5y7985 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_5s0z985 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_820j985  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">3. How does your deodorizer work to remove odors? <\/span><\/strong><\/em><\/p>\n<p>A) ShineBrite uses a natural bacterial enzyme action to digest organic odor sources such as vomit, feces, urine, milk, blood, etc. This product removes organic odors that it contacts. It also uses a neutralizer to give immediate relief from any odors while the enzyme is working. The key to complete removal of an odor is that this product must reach all contaminated surfaces. If the odor causing source has penetrated the backing and possibly the padding we cannot guarantee complete removal of the odor.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"30\" data-css_id=\"r2v9603\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-30 tb_r2v9603 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_xnoh604 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_atmn604  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3>Residential \/ Commercial Upholstery<\/h3>    <\/div>\n<\/div>\n<!-- \/module text --><!-- module text -->\n<div  class=\"module module-text tb_kbem604  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">1. How often do manufacturers recommend professional cleaning? <\/span><\/strong><\/em><\/p>\n<p>A) Manufacturers recommend having upholstered furniture professionally cleaned every 12-24 months depending on use.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"31\" data-css_id=\"4rwl721\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-31 tb_4rwl721 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_l6xa721 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_0ouq721  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">2. How does ShineBrite clean upholstered furniture? <\/span><\/strong><\/em><\/p><p>A) We use our powerful hot water extraction cleaning process whenever possible, because it provides the deepest cleaning of all the possible methods. Some fabrics may require a more delicate cleaning system. In this case, we will help you make a decision that best suits your needs and your furniture.<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"32\" data-css_id=\"cdtw821\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-32 tb_cdtw821 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_ynzd821 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_yfv1822  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">3. The tag on my furniture recommends a dry cleaning method. Can ShineBrite clean it? <\/span><\/strong><\/em><\/p><p>A) Yes, we can. We\u2019ll test your fabric to determine which cleaning method will be the safest and most effective. That tag, or \u201cManufacturer Liability Code,\u201d is required to recommend \u201ca\u201d cleaning method even though it may not be the most effective method for removing soil.<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"33\" data-css_id=\"i1cj937\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-33 tb_i1cj937 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_189s937 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_udln937  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">4. What does professional cleaning do to the protective coating I purchased with my upholstered furniture? <\/span><\/strong><\/em><\/p>\n<p>A) While professional cleaning may impact the protective coating on your furniture, the dry soils that accumulate on it over time \u2014 along with the strain of daily living cause this coating to deteriorate. To keep your valuable upholstered furniture protected from the damage of dry soil, we can re-apply this coating following cleaning.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"34\" data-css_id=\"b2pb937\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-34 tb_b2pb937 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_2m8r937 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_llg7937  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">5. How long will it take my furniture to dry? <\/span><\/strong><\/em><\/p>\n<p>A) Your specific upholstery fabric will determine which cleaning method we use. While the cleaning method along with optional protector application determines the drying time, typical dry time ranges from 6-12 hours.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"35\" data-css_id=\"sduh834\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-35 tb_sduh834 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_5z4i834 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_soq1834  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3>Residential \/ Commercial Tile &amp; Grout Cleaning<\/h3>    <\/div>\n<\/div>\n<!-- \/module text --><!-- module text -->\n<div  class=\"module module-text tb_0dh9834  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">1. Why should I have my tile &#038; grout cleaned? <\/span><\/strong><\/em><\/p>\n<p>A) Just like carpet, dirt builds up over time dulling your tile\u2019s appearance and discoloring your grout. A thorough, professional tile &#038; grout cleaning is the only way to remove the deep-down dirt.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"36\" data-css_id=\"2bro370\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-36 tb_2bro370 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_fla9371 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_vslh371  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">2. How do you clean my tile &#038; grout? <\/span><\/strong><\/em><\/p>\n<p>A) We use a high pressure rotary tool with dual rotating jets. This is combined with the same truck-mounted steam\/pressure cleaning we use to deep clean your carpet. We use tile and grout specific cleaners that strip away any waxy build-up and remove the dirt embedded in the grout lines.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"37\" data-css_id=\"c0v3788\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-37 tb_c0v3788 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_iamy788 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_ulne788  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">3. How often should I have my floor cleaned? <\/span><\/strong><\/em><\/p>\n<p>A) As with carpet, many factors must be considered when determining the frequency of cleaning. Foot traffic, children, pets, and routine floor maintenance will affect how often you need to have your tile &#038; grout cleaned.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"38\" data-css_id=\"vp2n903\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-38 tb_vp2n903 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_qsfz903 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_njro903  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">4. How long will it take to have my tile floor cleaned? <\/span><\/strong><\/em><\/p>\n<p>A) For an average size room (up to 300 square feet), it typically takes 30\u201360 minutes to clean the tile &#038; grout. This can vary based on a number of factors including the size of the tile, amount of soil in the grout lines, and room configuration. If you choose to have sealant added, it typically takes 2\u20133 hours to complete the entire process.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"39\" data-css_id=\"1gwv803\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-39 tb_1gwv803 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_1bwy803 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_xhbl803  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">5. Why should I have my grout lines sealed? <\/span><\/strong><\/em><\/p>\n<p>A) Grout is a porous material that absorbs soil and spills, just like carpet. Having a sealant applied will help create a protective barrier, giving you more time to clean up dirt and liquid spills before they soak into the grout. The type of sealant you choose will determine the degree of stain resistance.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"40\" data-css_id=\"onbo551\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-40 tb_onbo551 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_72ap551 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_nza6551  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">6. How long do I have to stay off the floor after sealant has been applied? <\/span><\/strong><\/em><\/p>\n<p>A) We recommend that you wait 30 minutes before walking on the floor to allow the sealant to dry. It will take 24 hours for the sealant to cure completely, so we suggest that you avoid any liquid coming in contact with the sealant during that time.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"41\" data-css_id=\"qtvm853\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-41 tb_qtvm853 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_1vvc853 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_u6bo853  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">7. Do I have to use a special floor cleaner if I have the sealant applied? <\/span><\/strong><\/em><\/p>\n<p>A) To preserve the life of the sealant, we recommend that you use a neutral cleaner on your floor. Rinsing after mopping will also help keep your floors looking their best. You will want to avoid bleach and other harsh chemical cleaners as these can wear away at the sealant and cause it to break down prematurely.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"42\" data-css_id=\"q3hn970\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-42 tb_q3hn970 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_qm9k970 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_9azr970  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">8. What is clear seal? <\/span><\/strong><\/em><\/p>\n<p>A) Clear seal is an invisible layer of protection that penetrates into the pores of the grout. This gives you more time to clean up dirt and liquid spills before they soak into the grout, however, it is not waterproof.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"43\" data-css_id=\"35kt920\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-43 tb_35kt920 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_pqug920 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_lhe9920  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><em><strong><span style=\"color: #daa520;\">9. What is color seal? <\/span><\/strong><\/em><\/p>\n<p>A) Restore your grout to its original appearance with our premium Color Seal restoration service. Our Color Seal service will transform your discolored grout back to its original splendor by providing a layer of uniform color to your grout lines, giving your floor a clean and refreshed look. Along with improving the cosmetic appearance of your floor, Color Seal provides a protective waterproof barrier that guards your grout from spills, dirt &#038; debris.<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n        <\/div>\n<!--\/themify_builder_content-->","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questionsand answers! Residential \/ Commercial Cleaning Do you supply service for a one-time clean, move-out, or special event? How much will it cost? How do I go about paying? Do you have insurance? Do you provide the cleaning equipment? 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